Cancellation Policy – The Cleopatra Spa
Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 24 hours before it is scheduled to take place, you will be subject to a 30% charge in the case of a late cancellation and a 50% fee in the case of a no-show with no prior notice.
To avoid a cancellation fee, please provide cancellation notice at least 24 hours prior to your appointment.
You can cancel or reschedule an appointment by emailing us at firstname.lastname@example.org or calling / sending a Whatsapp to +34 662 96 83 93.